For Returns/ Exchanges you go to www.jachsny.com/returns and enter your email used to place the order. From there you`ll be able to see all your items and select which you wish to send back. Click the Return Button and the next step will then ask if anything is for exchange and has a text box to write out request. Once submitted and approved you`ll be emailed a Pre-Paid Return Label/ Instructions.
For Returns/ Exchanges you go to www.jachsny.com/returns and enter your email used to place the order. From there you`ll be able to see all your items and select which you wish to send back. Click the Return Button and the next step will then ask if anything is for exchange and has a text box to write out request. Once submitted and approved you`ll be emailed a Pre-Paid Return Label/ Instructions.